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Amazing Feedback

At New Oak Insurance, we exceed expectations.

A culture of doing the right things.

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Anyone can promise great service, but not everyone can deliver it. At New Oak Insurance, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.

New Oak insurance has brought a great deal of knowledge and care to my business. I previously had a very hands off insurance company that struggled to communicate and failed to retain staff. New Oak is completely different. They are knowledgeable, accessible, great communicators, and committed to my business success. Highly Recommended!

Nicole Mason

Katie Atkinson was great when I asked for an insurance quote. Everything was very easy to read and understand. She also did a video call to discuss in further detail. Her professionalism was excellent. My husband and I did not feel pressured or rushed and we were able to take our time and make the best decision. Highly recommended!!

Felicia Tinsley

I worked with Katie Atkinson at New Oak Insurance for my professional business needs as a graphic designer and plan on working with her for my event insurance for my nonprofit. She is so thorough and knowledgeable...and truly loves this stuff. She gets into the details for you so you don't have to know everything there is about insurance. She talked me through potential coverages that I would need and offered pricing and payment options to choose from that worked best for my business. I highly recommend working with New Oak Insurance for any commercial or personal insurance needs you have.

Jolinda Smithson

Katelyn helped us with Auto and Home owners insurance, helping us save money, the 3 year rate lock on auto is great. The thing that sets her apart is the time she takes to really teach the customer about their policy and the options we have to protect our investments. I never had any agent go through the policy with me, line by line. You will have a much greater understanding of your policy and how to protect yourself if you work with Katelyn and New Oak Insurance Company.

Jamie Leonard

I reached out to Katie to review my homeowner’s and auto policies as I had not done a review in a while. Katie listened to what I was hoping to cover, reviewed my policies, and presented me with comparisons that were easy to understand. She not only made the process simple, but she also got me more complete coverage for less than what I was paying, and it’s good knowing that I have someone to call if an issue arises. Highly recommend New Oak Insurance.

Sean Danowski

Katie is a phenomenal person, and very well organized. She did an amazing job comparing my home, auto, and business insurance to what she can provide. She provided a very detailed video with easy to understand wording to make sure you know exactly what you are receiving. I would highly recommend Katie and New Oak Insurance.

Andrew Royalty
About Our Agency - View of Colorful Murals and Wall Paintings in Downtown Richmond Virginia

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